Shipping/Handling Charges
Orders are generally shipped within business 3-5 days once payment has been received. This is an important issue for us. A number of seed companies will take weeks to ship your order. When ordering from Greenlane Gardens, you can always expect your order to be processed in a timely manner.
The following shipping charges apply to orders shipped within Canada.
Value Of Your Order Shipping/Handling Charge
Canada
Canada post standard shipping
CA$0.00 to CA$4.99 - CA$3.50
CA$5.00 to CA$9.99 - CA$5.50
CA$10.00 to CA$49.99 - CA$7.50
CA$50.00 to CA$124.99 - CA$14.95
CA$125.00 to CA$224.99 - CA$18.95
CS$225.00 to 500.00- CA$24.95
expedited 18.95 FLAT RATE
Pick up order at 765 Cameron St Hawkesbury Ontario
Free shipping on all orders - CA$0.00 (only for picking up your order)
Please read terms and conditions below
If your order is sent to the United States or international and you have not received it there will be an additional 21 business days waiting period after the expected delivery date to see if your order has been held,destroyed or returned to me from customs,if this is the issue I can not resell these items and there will be no replacement or refund on your order.
11) Order going to the US and International please keep your order under 40.00 small packages tend to cross customs more easily. failure to do so and you order 75.00 or more in one order may result in extra shipping charges from myself or duty to be paid at customs. US and International buyers are responsible for making sure the seeds can be sold to their destination
The following shipping charges apply to orders shipped to the United States please note proper documentation may be required
please contact me before placing your order
USA
Canada Post USA letter post
Value of your order Shipping/Handling Charge
CA$0.01 to CA$4.99 - CA$5.00
CA$5.00 to CA$9.99 - CA$7.50
CA$10.00 to CA$49.99 - CA$13.95
CA$50.00 to CA$99.99 - CA$29.95
CA$100.00 to CA$500.00 - CA$42.65
Canada Post International lettermail
CA$0.01 to CA$4.99 - CA$5.50
CA$5.00 to CA$9.99 - CA$7.50
CA$10.00 to CA$49.99 - CA$16.79
Please read terms and conditions below
The following shipping charges apply to orders shipped International or USA please note proper documentation may be required
please contact me before placing your order
If your order is sent to the United States or international and if your order has been held,destroyed or returned to me from customs,if this is the issue I can not resell these items and there will be no replacement or refund on your order.
Order going to the US and International please keep your order under 40.00 small packages tend to cross customs more easily. failure to do so and you order 75.00 or more in one order may result in extra shipping charges from myself or duty to be paid at customs.US and International buyers are responsible for making sure the seeds can be sold to their destination.
For other INTERNATIONAL ORDERS~Please READ BEFORE ORDERING:
- Order at least 3-4 weeks before you would like your order. Sometimes customs is very slow, and orders are held, especially large orders. Please keep orders under 40.00
- Please make sure your ADDRESS is CORRECT.
- Please have a working EMAIL address and phone number. I often send questions before shipping. If I can not get a hold of you, your order will be delayed.
- If your order never makes it to you, we CAN NOT be held responsible. Once it leaves the Canada, we have no control over it. ***Please remember when shipping seeds to another country, it is always a gamble with customs. You might have your shipment withheld. We follow the regulations as found on the internet so we CAN NOT be responsible for that if it should unfortunately occur.
IMPORT PERMIT & PHYTOSANITARY CERTIFICATE we do not supply.
Import Duties & International Taxation
When your order arrives in your country, the customs service, or other government agency of your country, may charge you a fee on the item(s). If duties or taxes apply, you will be notified by your applicable government (usually customs) office. Greenlane Gardens is not responsible for these charges and has no control over the fees charged.
Please determine if your country requires these certificates.We do not do the paperwork for the phytosanitary certificate for importing. We regret, we cannot accept returns or damages for orders outside of Canada.
Ordering
There are many ways you can order from us. All are secure and safe.
If you do NOT want to use PayPal at all, please E-Mail me at
greenlanegardens@live.com
A list of items and quantity required
Your phone number and/or your email address
Your address. None of your personal info will ever be given to a third party.
A check or money order made out to Greenlane Gardens for the total of the items plus shipping. For Shipping cost please refer to above charts for you country.(taxes must be added on shipping for all Canadian orders.
Send To: Greenlane Gardens 99 Greenlane Road Hawkesbury Ontario K6A-2R2
All payments must be cleared before orders are shipped out
By Internet/Web
Our Online Shopping Cart allows you the convenience and ease of ordering online in a secure environment. You can pay by these credit cards: VISA, MasterCard or American Express. We also accept Paypal.
By Phone:
Okay, we don’t actually have "operators standing by" but we do take phone orders. Call us at 613-307-0342 Monday to Friday, from 9:00 - 4:30 and we’d be pleased to help you.(if unable to reach us please leave a detailed message with your name and phone number and someone will get back to you as soon as possible)
Additional Shipping Information
Greenlane Gardens is committed to keeping shipping costs as low as possible.
Please note: Our current time for processing orders is approximately 2-5 business days.
Condition of Seed
We go to significant lengths to ensure that our seed is of the highest quality and we guarantee all our seed. Should by any chance, however, you experience a problem, please send the seed package back to us with an explanatory note, and we will gladly replace the seed if possible, or substitute another variety. As is customary in the seed trade, our warranty is limited to the price of the seed package, and not to any resulting crop. We do not knowingly sell any genetically-modified seed (GMO).
Please note that any information provided about seeds or plants is for educational purposes only, and is not intended to provide medicinal advice.
Terms and Conditions
Due to the variables in seed starting methods and climate we are unable to replace or refund seeds.
If you are having germination issues, please feel free to contact us for some trouble shooting. Proper seed germination depends on many factors, including: planting depth, soil type, sun/shade exposure, watering, temperature, and other factors beyond my control. The buyer/grower is responsible to plant seeds in the proper conditions. We are not responsible for return shipping costs. We are in no way responsible for crop failures, insects, disease, floods, drought, terrorism and acts of God. The seeds I sell are the same seeds I use on my farm and have been tested for germination % and seed quality.
As per shipping conventions, you are the importer and are responsible for complying with your country's regulations. You are responsible for ensuring that these seeds can be imported without a phytosanitary certificate or an import permit. If your country requires an import permit, and you purchase this item despite not having an import permit, we will not refund or reship any orders that are confiscated or destroyed by customs. If you have a US zip code starting with 3 (states of AL, FL, GA, MS, and some parts of TN), there is a high likelihood of your order being confiscated,(we will not refund these orders) so please do not order (at your own risk). 20% restocking fee on all returns Buyer Pays shipping on returned product. Refund issued only after I receive item.Failure to pick up a tracked package I send you and it returns to me you will be charged for shipping cost both ways when your refund is issued.
by placing your order with Greenlane Gardens you have agreed to these condition and terms
Mailing List
We absolutely do not share or sell our mailing list with anyone else. We respect your privacy.
Customer Service
Your comments are important to us and we welcome any questions you may have. Please feel free to email us at : greenlanegardens@live.com
As always, we’d love to hear of your experiences in adding heirlooms to your garden!
Accepted Payments
money orders
E-transfers
certified cheque
E-Cheque
All payments must be cleared before orders are shipped out
